We want to protect the legitimate miners from the impact of botnets. For this we put the PoolProtect service into public testing.
Support Portal is available on https://support.chainsilo.com. All available issues related to the provided services, can be escalated trough the support portal.
Load Balancing & High Availability
We want this service to have access to as many users as possible. That's why we need to make sure that we can provide the necessary security so that everyone can feel confident about mining.
An important element of such a service is to reserve it. We perform daily backups the integrity of all key elements of the infrastructure. Key elements as a wallet, and the database.
Our DDoS protection works by monitoring the profile of incoming international Internet traffic targeting protected hosts on a number of parameters.
We are constantly deploying new servers around the globe in order to achive best connectivity to the miners using our pools.